Over 10,000 people have given their opinion of their broadband provider in the latest Broadband Customer Satisfaction Survey from BroadbandChoices.co.uk. The survey, which is conducted every six months, aims to find out how UK broadband users view the services and costs of their internet providers. The spring 2009 survey showed that: * Less than half of broadband users are satisfied with the customer support they receive. * More than half Read More ...
3 Months FREE on O2 Home Broadband O2 is offering free Broadband for the first three months when a customer purchases Premium or Pro packages during April and May 2009. This is a £66 saving, and will certainly help O2 continue its growth of their Home Broadband product. O2′s Home Broadband product continues to sweep the telecoms awards and managed to brush aside their competitors in the March USwitch Awards Read More ...
thinkbroadband.com today announced the results of the largest ever UK Broadband Survey on Customer Service. Its findings based on half a million visitor ratings show that providers such as O2 are worlds apart from others such as Pipex, Tiscali and Orange. The research also shows that niche operators can provide high levels of customer service with the top two niche providers IDNet and Zen Internet being top of the class. Read More ...
