Whether you rely on broadband for work, school, or just for playing on your xbox with your friends half way across the world, having a fast, reliable connection is essential for almost anyone these days who requires use of the internet.

There have been reports in the news recently that many home and mobile broadband users are not receiving the advertised speeds and it is also commonplace for customers to be signed up to contracts promising higher speeds than is possible in their area, but the good news is that by using a broadband speed test you can find out information about your broadband connection, including the maximum speed you can get in your area and which provider does it cheapest – this much needed information could save you time and money (possibly hundreds of pounds a year).

Top10 Broadband, the UK’s largest broadband comparison site, will be launching their new broadband speed test on October 19^th with exciting features such as StreetStats^TM, where you can compare your broadband speed with your neighbours and see who the fastest broadband provider on your street is.

With tools like this, it is simpler than ever before to ensure you get the best broadband speed for your area and save money by switching providers. There is no excuse anymore to be left in the dark when it comes to broadband terminology and knowledge on broadband speeds thanks to dedicated broadband sites out there providing information to equip every broadband user with all they need to have smooth, fast and uninterrupted broadband connection.

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· Only 10% of broadband users switched to a better deal in 2008

· Broadband 37% cheaper in Feb 2009 compared to Feb 2006

· Broadband bills overlooked in rush to cut household costs

As recession nips at the heels of cash-strapped consumers it is no surprise that cutting down on household costs has become a priority for many. However recent statistics have shown how broadband is being overlooked as a mere 10% of broadband users switched to a cheaper deal in 2008. This is a shame because consumers could save over £230 by choosing the right package.

New research from BroadbandChoices.co.uk has revealed that from February 2006 to February 2009 the average cost of broadband has fallen by 37%. Meanwhile, over the same period average broadband speed has increased by 700%3. This means that any consumer who hasn’t switched broadband deals recently could find that they are on a ‘legacy tariff’ – stuck on an old package, paying more expensive rates for significantly inferior services.

Top tips for getting off that legacy tariff:

* Compare broadband deals in your area – package availability and costs vary by postcode. There might be a bundle solution available in you area offering even greater savings.

* Haggle with your existing provider – they may have a newer deal you can move across to without changing supplier.

* Sign up online – many ISPs offer additional discounts and incentives if you subscribe online rather than over the phone.

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Over 4,200 households were asked to rank their ISP across 6 categories:

• Quality & Stability of Your Home Internet Service
• Download Time of Files & Web Pages
• The Clarity of Pricing & Billing
• After Sales Support
• Good Value for Money
• Speed of Service Activation

Sky was voted the best provider overall, gaining the top spot in every category and it appears that the satisfaction gap is increasing amongst the major players.

In particular, the low scores seen for after sales support, when compared to other
categories, demonstrates that customers feel neglected after they have signed on the dotted line.”

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