Most of us don’t know where we’d be today without our broadband connection, but what happens when you want to get online out and about? Holidays, business trips and even days out take you away from your broadband connection, leaving you without access to the communication, information and entertainment the internet offers. Often of late 3G handsets are used to fill that gap – and the popularity of gadgets like Read More ...
BRITS COULD BE OVERPAYING FOR BROADBAND BY NEARLY 40% DUE TO SWITCHING APATHY · Only 10% of broadband users switched to a better deal in 2008 · Broadband 37% cheaper in Feb 2009 compared to Feb 2006 · Broadband bills overlooked in rush to cut household costs As recession nips at the heels of cash-strapped consumers it is no surprise that cutting down on household costs has become a priority Read More ...
Over 10,000 people have given their opinion of their broadband provider in the latest Broadband Customer Satisfaction Survey from BroadbandChoices.co.uk. The survey, which is conducted every six months, aims to find out how UK broadband users view the services and costs of their internet providers. The spring 2009 survey showed that: * Less than half of broadband users are satisfied with the customer support they receive. * More than half Read More ...
As the BBC launches its new high definition (HD) iPlayer service, the spotlight is firmly back on the issue of broadband download limits and fair usage policies. The latest bandwidth-hungry content offering for the iPlayer follows hot on the heels of recent increases in penalty download charges from some ISPs. Broadband providers control downloading in one of two distinct ways: by setting specific monthly download limits; or – where advertised Read More ...
3 Months FREE on O2 Home Broadband O2 is offering free Broadband for the first three months when a customer purchases Premium or Pro packages during April and May 2009. This is a £66 saving, and will certainly help O2 continue its growth of their Home Broadband product. O2′s Home Broadband product continues to sweep the telecoms awards and managed to brush aside their competitors in the March USwitch Awards Read More ...
thinkbroadband.com today announced the results of the largest ever UK Broadband Survey on Customer Service. Its findings based on half a million visitor ratings show that providers such as O2 are worlds apart from others such as Pipex, Tiscali and Orange. The research also shows that niche operators can provide high levels of customer service with the top two niche providers IDNet and Zen Internet being top of the class. Read More ...
The UK may not be at the top of the world rankings in terms of broadband availability and connections, but it is pretty close, with over 60% of households having access to a high speed broadband connection of at least 2Mbps, and with the government targeting 100% coverage in time for the 2012 Olympics in London. However, some experts feel that this 2Mbps target is too low, and considering the Read More ...
Thinkbroadband.com have come up with 10 tips for getting the most out of a broadband service. Here they are: SELECTING THE RIGHT DEAL… 1. Check to see if your service provider has a more up-to-date product—If you’ve been with the same supplier for many years, it’s likely that they have better deals and faster services available and often all you have to do is just ask. Beware however that you Read More ...
Virgin Broadband have are now the UK’s fastest broadband supplier from according to broadband analysts at broadband.co.uk, having overtaken O2 broadband in the latest analysis.. According to broadband.co.uk, the average download speed for a Virgin user is now 6.13Mbps as compared to 5.32Mbps for O2. The results were calculated from thousands of broadband speed tests taken on the broadband.co.uk during September 2008 by ordinary broadband users UK wide. For full Read More ...
BroadbandChoices.co.uk, have just published their latest 6-monthly survey to find out what the UK’s broadband users view of the services and costs of their internet providers. Over 4,200 households were asked to rank their ISP across 6 categories: Quality & Stability of Your Home Internet Service Download Time of Files & Web Pages The Clarity of Pricing & Billing After Sales Support Good Value for Read More ...
